Refund policy

Thanks for shopping with Instakyle's Tech Shop! We're a small local business, so please read this before you buy.

Return window

You can return eligible items within 14 days of delivery.

What can be returned

  • Items must be unopened and in their original sealed packaging.

  • Opened cases, cables and chargers can only be returned if they are defective.

  • Screen protectors and stickers are final sale and can't be returned.

  • Used and pre-owned devices, like phones, tablets and watches, are final sale and can't be returned. If one arrives damaged, defective or isn't as described in its listing, the protection below still applies.

  • A 15% restocking fee applies to any opened item we accept back that isn't defective, damaged or wrong.

Defective, damaged or wrong items

If your item arrives damaged, defective or isn't what you ordered, email hello@instakyle.tech within 7 days of delivery with your order number and photos of the item and packaging. We'll send you a free return label and make it right with a replacement or a refund. This applies to final sale items too.

How to start a return

Email hello@instakyle.tech with your order number and the item you want to return. We'll reply with return instructions. Returns sent without contacting us first may not be accepted.

Drop-off returns

Local customers can drop returns off at Instakyle Tech Solutions, 2727 W 43rd St, Unit 213, Minneapolis MN 55410, by appointment during shop hours, 8 AM to 8 PM, Monday through Sunday. Email hello@instakyle.tech or call 952-522-3029 to set a time.

Return shipping

For change-of-mind returns, you pay return shipping and the original shipping charge is not refunded. We recommend a tracked service, since we can't refund items lost on the way back to us.

Exchanges

We don't do direct exchanges. Just return the item and place a new order for the one you want.

Refunds

Once your return arrives and we inspect it, we'll email you to say whether it's approved. Approved refunds go back to your original payment method within 5 to 7 business days. Your bank may take a few extra days to post it.

Questions? Email hello@instakyle.tech or call 952-522-3029.

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